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  • Low Hall Nursery School
  • Church Hill Nursery School
  • Low Hall Nursery School

Get help

On this page:

  1. Parenting help
  2. Proactive parenting tips
  3. STAR: a way to work out why unhelpful behaviour keeps happening
  4. Relationship help
  5. Childcare
  6. Help your child stay safe
  7. Food and feeding
  8. Special Educational Needs and Disabilities, including the Educational Psychology Service
  9. Health for all the family
  10. Housing
  11. Training/retraining
  12. Victim Support
  13. Help with talking about death


If you need support with parenting, how your child is speaking and communicating, the development of your child or if you feel isolated, talk to:

These people will put you in touch with organisations that can help you, including the Baby Bank.

You may be able to access the strengthening families strengthening communities programme. It's a 13-week course designed to support you to raise happy and successful children.You learn information and strategies for bringing up your children, meet other parents, and learn how to make your voice heard.

Proactive parenting tips

Consider motivation and rewards

  • Give your child a choice of motivation/rewards. Don’t just assume you know what they want - even our own preferences can change day by day. 
  • Using ‘First…, Then…..’

Give it time

  • Habits take a while to develop. Similar to these tips and routines you put in place – keep trying and give it time for both you and your child to adjust.

Be consistent

Consider task difficulty

  • You might need to break down an activity/task, e.g. if a worksheet had 10 questions, instead of expecting your child to complete all 10, maybe start off with just 5 then build it up gradually. Or you can break down the difficulty by giving your child more breaks to complete the activity.

Avoid empty promises and threats

  • If you’ve promised a motivation/reward after they have completed the activity, make sure you deliver it.  
  • Try to avoid threats if possible. But if it must be used – make sure it is fair for the child, and it is followed through.


  • Once you see your child getting frustrated/anxious, redirect their attention to something else.

Offer alternatives

  • This can be a choice of which activity to start with, choosing where to do the task, a choice of using blue or red pen, etc. Choice is particularly useful for children displaying oppositional behaviours.

When behaviour that adults find difficult  happens

Behaviour grown-ups find difficult to deal with is more often than not a sign of stress: work out what is causing the stress, and you stand a better chance of changing the behaviour.


A way to work out why unhelpful behaviour keeps happening.

Step 1: Be a detective! By recording and doing the STAR analysis which helps spot patterns of behaviour

Settings: When and where did it happen?

  • Afternoon time? Non-preferred activities? E.g. when the child is brushing their teeth

Actions: What exactly did the child do?

  • NOT a description of how they are feeling. E.g. "The child threw their toothbrush on the floor."

Results: What happened immediately after the action?

  • Events that follow the action affect the likelihood of that behaviour being repeated. E.g. the child ran off and hid under the bed covers. Result - the child went to bed without brushing their teeth. 

Triggers: Think about the possible causes of the behaviour. The more incidents you write about, the more ideas you might have.

  • Was the trigger 5 minutes or 5 hours ago?

STAR behaviour analysis pic

Download the STAR chart at the bottom of the page.

Step 2: Creating Change with STAR

Think about what you've written.
Can you see any patterns?
Is there a Setting or a Trigger that you can change, to see if that changes the Actions and Results?

Change one thing at once to see if it makes a difference.

Relationship help

  1. If you are struggling with your relationship, it can help to have someone separate from both of you to help you communicate; Relate provide relationship counselling.
  2. If your partner is behaving in a way that harms you, and talking is not what you need, get help from the Women's Aid website. Sometimes it's easier to write down what the problem is, so on their website you can chat online, email them, or take part in a forum for survivors. Their Survivors Handbook has been translated into several different home languages.
  3. If you are separating from your child's other parent, this government website has advice about how to make arrangements with them in a way that protects your children.


Church Hill and Low Hall Nursery Schools, offer daycare from 8am to 6pm to 3-4-year olds.

We have a small number of places for 2-year-olds who are eligible for the Free 15 hours scheme and occasionally take 2-year olds for paid 15-hour places, but 2-year-old places can't be topped up with additional hours.

We don't have any places for children who are younger than 2.

You can look for alternatives on the Ofsted website.

Help your child stay safe

Learning the NSPCC underwear song together is a light-hearted way to give children a way to keep safe personal boundaries.

Read our Six Short Lessons in Online safety.

NSPCC support for parents with young children

NSPCC support if you have a baby or toddler

NSPCC keep your child safe when they’re playing with your phone, tablet or online

NSPCC: children staying home alone

NSPCC parenting with mental health problems

MIND parenting with a mental health problem

Action for children: wellbeing - filter advice by topic or age

Food and feeding

For infants: breast, bottle or mixed

Two sources of advice and support for infant feeding are Henry and la leche league. Here is the Henry timetable. The Henry Infant Feeding helpline is 020 8496 5222.

For babies and toddlers

Best beginnings has lots of information about feeding babies and toddlers.

For young children

HENRY is an organisation that helps families in Waltham Forest with food and feeding, and here is their timetable.

For families

The BDA -- Association of British Dieticians -- has a recipe finder that you can search by ingredient, meal type, cooking method, preparation time or specific need e.g., gluten-free. The yummy recipes include nutritional information and are designed for you to cook with your child.

Special Educational Needs and Disabilities

Join Waltham Forest parent forum, an organisation for parents and carers of children and young people with special educational needs and disabilities.

Haven House is our local children's hospice.

Markefield is a charity in Tottenham which provides an after-school club and other support for children with disabilities and who are autistic and their families.

The Local Authority's SEND offer page has an enormous amount of information about where to get support.

Discover what we can offer you by reading our Church Hill SEND Offer and our Low Hall SEND Offer.

Educational Psychology

Educational Psychologists are qualified specialists in child psychology and child development. They have particular expertise in supporting children and young people with special educational needs, learning difficulties, and social, emotional and behavioural difficulties. 

If you have concerns about your child you can make an appointment with Educational Psychology Service. Download the calendar at the bottom of this page.

Health for all the family

  • Please download the booklet below, 'A Parent's Guide from birth to five and beyond for Child Health and Common Illnesses'. It has lots of information that you might find useful. There is also a free app.
  • You can find lots of information on the NHS conditions website.
  • Our local hospital is Whipps Cross University Hospital.
  • Taking your child to the dentist is free. Find your nearest dentist on the NHS service website.
  • Children can learn how to care for themselves by seeing you care for yourself. Many people find yoga a good way to do this. Find out if this works for you by trying it in private with free and donation sessions with yoga with Adrienne.
  • For a way to build physical strength (and through it, your mental strength and wellbeing), have a look at Busy Dad Training (mums and everyone also welcome): 4 x 20 minutes a week, build from nothing to what pleases you. No equipment necessary. Free on YouTube.


For housing advice go to Waltham Forest housing service.


Victim Support

If you have been the victim of a crime, contact Victim Support to get help and advice.

Help with talking about death

Babies and toddlers also grieve. The Child Bereavement UK website has lots of information families might find helpful in all kinds of circumstances relating to death. You can download their leaflet for talking to under 5s about death at the bottom of this page.

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